[racket] Student having trouble running DrRacket -- suggestions?

Is this student possibly running the 64 bit version on a 32 bit machine?

As a separate note, it is possible to get more diagnostic information if
the student opens a terminal window and runs DrRacket from there. There
should be an error message printed out. Let us know if the student doesn't
know how to do that.

Robby


On Tue, Jan 29, 2013 at 12:42 PM, Sharon Tuttle <st10 at humboldt.edu> wrote:

> I am using DrRacket in a class this semester, and one of my students is
> having trouble with it -- it quits immediately upon opening. In his words:
>
> > 1. I have downloaded multiple different copies and it seems to have no
> > effect. Literally 2 seconds after I click the icon to open, it brings
> > the error box hat says "This program has quit unexpectedly. Relaunch
> > or ignore." Obviously when I try to relaunch, it does the same thing
> > over and over. I have also downloaded from the other mirror sites
> > listed on the site, unfortunately to no effect.
> >
> > I have verified the following information.
> > Mac OS X
> > Version  10.5.8
> > Processor   2.2 GHz Intel Core Duo
> > Memory   1 GB  667 MHz  DDR2  SDRAM
> > Startup Disk Macintosh HD
> >
> > It is a rather old laptop, I believe I purchased it in 2007. I do have
> > music software(Pro Tools) and Mathematica(8) installed on my computer
> > that makes me wonder if it may be causing problems. Pro Tools seems to
> > be good at that.
>
> I'm not sure what else to suggest, and would appreciate any suggestions or
> where I might ask for help.
>
> Thanks!
>
> -- Sharon Tuttle
>    Humboldt State University
> ____________________
>   Racket Users list:
>   http://lists.racket-lang.org/users
>
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