[racket] Student having trouble running DrRacket -- suggestions?

I have a happy ending to report:

> Ahhh. and Success!
> 
> I had an issue they other night opening mathematica 9 once I
> downloaded it as well, so I started to believe it may have been my
> laptop. I did some general cleaning yesterday and tried downloading
> the 64 bit which again did not work. However, I downloaded the 32 bit
> and it worked!. I am up and running.
> 
> Thanks again for your time and help. It is much appreciated.


...so the student can now indeed the 32-bit version.

I echo this student's thanks -- I really appreciate your help with this! 8 - )

-- Sharon Tuttle 


On Jan 30, 2013, at 5:03 AM, Matthew Flatt wrote:

> The information below says a 64-bit binary, and I think our 64-bit
> binary probably works only in 10.6 and up. In particular "unknown
> required load command" means that the OS cannot interpret the binary's
> format.
> 
> The 32-bit version really should work, so a similar report from trying
> a 32-bit run would be useful.
> 
> Thanks!
> 
> At Tue, 29 Jan 2013 21:35:14 -0800, Sharon Tuttle wrote:
>> Darn -- he has tried both 32 bit and 64 bit versions. He says he doesn't get an 
>> error message when he runs DrRacket from Terminal -- he provided the following 
>> information:
>> 
>>> Please forgive me, as I mistyped last time. It is the Intel Core 2 Duo
>>> processor.
>>> 
>>> 1.Nonetheless, I have tried downloading the 32 bit as well a few days
>>> ago with no luck. It crashes in the same manner.
>>> 
>>> 2. It is 5.3.1 that I am trying to run.
>>> 
>>> 3. Terminal doesn't seem to produce an error code when I try to open
>>> through it. Below I have included the error report that they recommend
>>> to send to Apple after the program crashes. Below that is a copy of
>>> the system configuration.
>>> 
>>> Problem Details.
>>> Process:         DrRacket [70075]
>>> Path:            /Volumes/Racket v5.3.1/Racket
>>> v5.3.1/DrRacket.app/Contents/MacOS/DrRacket
>>> Identifier:      org.racket-lang.DrRacket
>>> Version:         ??? (???)
>>> Code Type:       X86-64 (Native)
>>> Parent Process:  launchd [122]
>>> 
>>> Interval Since Last Report:          141170 sec
>>> Crashes Since Last Report:           48
>>> Per-App Interval Since Last Report:  0 sec
>>> Per-App Crashes Since Last Report:   11
>>> 
>>> Date/Time:       2013-01-29 20:01:11.143 -0800
>>> OS Version:      Mac OS X 10.5.8 (9L31a)
>>> Report Version:  6
>>> Anonymous UUID:  C9504573-332E-4E10-B019-9A9513AB7F5E
>>> 
>>> Exception Type:  EXC_BREAKPOINT (SIGTRAP)
>>> Exception Codes: 0x0000000000000002, 0x0000000000000000
>>> Crashed Thread:  0
>>> 
>>> Dyld Error Message:
>>> unknown required load command 0x80000022
>>> 
>>> 
>>> System Configuration
>>> Model: MacBook3,1, BootROM MB31.008E.B02, 2 processors, Intel Core 2
>>> Duo, 2.2 GHz, 1 GB
>>> Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
>>> Memory Module: global_name
>>> AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88),
>>> Broadcom BCM43xx 1.0 (5.10.91.22)
>>> Bluetooth: Version 2.1.9f10, 2 service, 1 devices, 1 incoming serial ports
>>> Network Service: AirPort, AirPort, en1
>>> Serial ATA Device: Hitachi HTS542512K9SA00, 111.79 GB
>>> Parallel ATA Device: MATSHITADVD-R   UJ-857E
>>> USB Device: Built-in iSight, (null) mA
>>> USB Device: Bluetooth USB Host Controller, (null) mA
>>> USB Device: Apple Internal Keyboard / Trackpad, (null) mA
>>> USB Device: IR Receiver, (null) mA
>> 
>> 
>> Does any of this possibly help? Any suggestions would be greatly appreciated!
>> 
>> -- Sharon Tuttle
>> 
>> 
>> On Jan 29, 2013, at 7:36 PM, Sharon Tuttle wrote:
>> 
>>> I've asked the student to let me know what version of DrRacket he is using, 
>> and described how to run it from the Terminal window in search of useful error 
>> messages. 
>>> 
>>> The other replies also caused me to look again at the 64 versus 32 bit issue 
>> -- his first e-mail said he had an Intel Core 2 Duo (64 bit), but this latest 
>> e-mail says Intel Core Duo, which I understand is actually 32 bit. So I've 
>> asked him if he has tried the 32-bit binary yet.
>>> 
>>> So, I'm crossing my fingers and seeing what he replies.
>>> 
>>> Thanks very much for all the suggestions! I'll be back with more details when 
>> the student provides them.
>>> 
>>> -- Sharon Tuttle
>>> 
>>> 
>>> On Jan 29, 2013, at 10:49 AM, John Clements wrote:
>>> 
>>>> 
>>>> On Jan 29, 2013, at 10:42 AM, Sharon Tuttle wrote:
>>>> 
>>>>> I am using DrRacket in a class this semester, and one of my students is 
>> having trouble with it -- it quits immediately upon opening. In his words:
>>>>> 
>>>>>> 1. I have downloaded multiple different copies and it seems to have no
>>>>>> effect. Literally 2 seconds after I click the icon to open, it brings
>>>>>> the error box hat says "This program has quit unexpectedly. Relaunch
>>>>>> or ignore." Obviously when I try to relaunch, it does the same thing
>>>>>> over and over. I have also downloaded from the other mirror sites
>>>>>> listed on the site, unfortunately to no effect.
>>>>>> 
>>>>>> I have verified the following information.
>>>>>> Mac OS X
>>>>>> Version  10.5.8
>>>>>> Processor   2.2 GHz Intel Core Duo
>>>>>> Memory   1 GB  667 MHz  DDR2  SDRAM
>>>>>> Startup Disk Macintosh HD
>>>>>> 
>>>>>> It is a rather old laptop, I believe I purchased it in 2007. I do have
>>>>>> music software(Pro Tools) and Mathematica(8) installed on my computer
>>>>>> that makes me wonder if it may be causing problems. Pro Tools seems to
>>>>>> be good at that.
>>>>> 
>>>>> I'm not sure what else to suggest, and would appreciate any suggestions or 
>> where I might ask for help.
>>>> 
>>>> 1) What version of DrRacket is he trying?
>>>> 2) Which icon is he double-clicking? (Hopefully, the DrRacket one.)
>>>> 
>>>> 3) Others may have better guesses as to the problem, but if it were me, I'd 
>> try to get more information by starting from the command line.  If DrRacket is 
>> installed in, say, the /Applications/Racket 5.2.1/
>>>> directory, you might start up Terminal and run
>>>> 
>>>> /Applications/Racket\ 5.2.1/bin/drracket
>>>> 
>>>> … and perhaps get some information when it crashes.
>>>> 
>>>> Nice to hear from you!
>>>> 
>>>> John Clements
>>>> 
>>> 
>> 
>> 
>> ____________________
>>  Racket Users list:
>>  http://lists.racket-lang.org/users