[racket] About bug reporting

Please don't use 'user' to report bugs. The bug database is valuable to all of us. 

We just switched 'bug czars' and the new one is still finding his way into assignments. 

Sorry for any delays -- Matthias



On Sep 9, 2011, at 6:44 PM, Jos Koot wrote:

> My experienve too is that bugs reported via the Racket users list are
> responded to more quickly. Nevertheless I think a bug report is the right
> medium. Let's not forget that the PLT team has much work at hand. My
> experience is that after some patience, bug reports are treated very
> sincerely. May be the PLT team is too kind accepting bugs reported on the
> users list where the reports should be posted on the bugs report site. By
> using this site you also inform the PLT team what version and platform you
> are using.
> Jos 
> 
> -----Original Message-----
> From: users-bounces at racket-lang.org [mailto:users-bounces at racket-lang.org]
> On Behalf Of Stephen Chang
> Sent: viernes, 09 de septiembre de 2011 23:20
> To: Eddie Rucker
> Cc: users at racket-lang.org
> Subject: Re: [racket] About bug reporting
> 
> It looks like it has been received but not assigned yet. The beginning
> of the school year tends to be a busier time for most, so it may take
> slightly longer for bugs to get fixed.
> 
> You can track the status of your bug report here:
> 
> http://bugs.racket-lang.org/query/?cmd=view&pr=12149
> 
> 
> 
> 
> 
> On Fri, Sep 9, 2011 at 4:58 PM, Eddie Rucker <erucker at bmc.edu> wrote:
>> Hello,
>> 
>> I sent a list-box% bug to bugs at racket-lang.org on August 31. Since I
> haven't gotten a response, I just wondered if you got the report, or I did
> something incorrectly, or you guys haven't gotten to it yet? If you haven't
> gotten to it yet, I promise to be more patient.
>> 
>> Eddie Rucker
>> 
>> Director of Institutional Research
>> Blue Mountain College
>> 
>> 
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